Third-year students of the "Tourism" educational program participated in a practice-oriented field class at the international hotel complex Wyndham Garden Astana (25 Hussein Ben Talal Street). The event was aimed at expanding the professional knowledge of future specialists in the tourism and hospitality industry.
During the visit, students familiarized themselves with the hotel's management structure, service standards, and the operations of key departments: the front office, reception and accommodation service, reservations department, marketing, and housekeeping. Representatives of the hotel shared information about the corporate standards of the Wyndham brand, modern service technologies, and methods of ensuring a high level of customer experience.
